Patient Guide 
Key Information for Your Stay

Rapid Response Team

Rapid Response Team

Special Support to Prevent Emergencies

During your stay, your healthcare team is monitoring you closely, but you may notice some changes in your condition before they do. If this happens, you, your nurse, or your loved ones can call a special service anytime called the Rapid Response Team. A critical-care team will check on you and provide help before there is a life-threatening emergency.

When to Call Rapid Response

Anyone in the room can call for help if they notice:


  • Change in heart rate or blood pressure
  • Change in respiratory (breathing) rate or oxygen levels
  • Very low urine output
  • Change in mental status or level of consciousness
  • Any change in the patient’s condition that needs immediate attention and the healthcare team is not responding


Remember, it’s also okay to call any time you are worried something might be wrong.

How to Call Rapid Response 

Step 1: Contact your nurse or dial HELP (4357) on the bedside phone.

Step 2: Tell the operator:

  • Your name
  • Room number
  • Patient’s name
  • Your concern

Step 3: The Rapid Response Team will be sent to your room.

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